We offer Klarna as a payment method through our secure payment partner, Stripe, to give you more flexibility at checkout. Please review the policy below before selecting Klarna as your payment option.
Eligibility
- Klarna via Stripe is available for online purchases made through our website.
- You must be 18 years or older and pass Klarna’s eligibility and credit checks to use this payment option.
Minimum Order Value
- Klarna is only available for orders with a minimum value of £150 (excluding delivery charges).
- Orders below this amount will not be eligible to use Klarna through Stripe at checkout.
Klarna Payment Options
Subject to approval by Klarna, you may be offered the following payment options:
- Pay in 30 days
- Pay in 3 instalments
- Financing (monthly payments)
The availability of these options depends on your eligibility and Klarna’s criteria.
How Klarna via Stripe Works
- Klarna is offered at checkout through Stripe, our trusted payment gateway.
- If eligible, you’ll see Klarna as a payment option once your order meets the minimum threshold of £150.
- Stripe securely processes your Klarna transaction on our behalf.
Declined Payments
- Klarna handles approval for Klarna payments entirely. We are not responsible for declined applications or decisions.
- If your Klarna payment is declined, you can still complete your purchase using any other available payment method at checkout.
Returns & Refunds
- If you return your order (in part or in full), your Klarna payment plan will be adjusted or cancelled accordingly.
- Refunds will be processed via Stripe, and Klarna will update your payment schedule or refund any payments already made.
For more information about returns, please see our Returns Policy.
Questions or Support
- For Klarna-related payment issues, visit www.klarna.com/uk.
- For general order or website support, contact our customer service team.